D2C Ecommerce Support Specialist Customer Happiness Job at Remote Jobs, New York, NY

  • Remote Jobs
  • New York, NY

Job Description

Remote Jobs is seeking a Customer Service Specialist (D2C Ecommerce) to support the day-to-day ecommerce experience. You will handle customer inquiries, troubleshoot issues, and manage returns and billing concerns while creating SOPs and FAQs for faster responses. The role requires 3+ years in D2C ecommerce customer service, Zendesk experience, and strong communication skills. EST hours and a remote work setup are expected. #J-18808-Ljbffr

Job Tags

Remote work

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